Levi's Reviews

Based on 17 customer reviews and online research, levi.com has a consumer rating of 2.8 out of 5 stars, indicating most customers are generally satisfied with Levi's.

2.8 / 5.0

17 Reviews

5 Stars(4)

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4 Stars(3)

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3 Stars(2)

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2 Stars(2)

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1 Star(6)

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How would you rate Levi's?

Top Reviews

Grace Weaver
Posted on 09/17/2020

If you only buy it without return or exchange. It would be okI guess?
But if anything goes wrong with the order and you would like to return or exchange it then wait to get played over and over.
I was exchanging one order because I need to get a smaller size. I received an email telling me to use the FedEx QR code in a selected walgreens. And apparently the QR code isn't accepted in there. So I called the customer service that the option they gave is false. Then without me agreeing on anything the customer service cancel my exchange and made it to returning? Wtf? What kinda customer service is this? Playing customers like they are jokes? I hope no one else gets played like that. It's disgusting. I'm telling my friends and families not to ever shop at levi.com. That's very unacceptable. Nasty customer service and shopping experience. :(

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Lewis Gomez
Posted on 07/05/2020

Levi's denied posting my Review on there site because i feel like all jobs that are open during the pandemic are essential not just nurses and teachers. Most teachers with even be teaching during the upcoming school term because of the caronavirus so why are they offered a discount. It's been a week since my order

I have placed online orders prior to placing this order & they've been shipped out and received. This order has been processing for five days now. I should've took my business elsewhere. How long is it going to take to ship? If you made shipping a priority oppose to giving "essential" workers a discount I'd have my mask already

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All Customer Reviews (17)

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Britney Sullivan
Posted on 05/24/2021
Womens t shirts collars

All my tshirts i buy from. Macys or jcpenny. Collars need more fabric or so. Ething so they wont lookworn out or strecthed out. I hate it. I wash them put softener but the collar wsys loose. Im 5 1ft. I weigh 152. My stomach is not the problem. Or my neck. Its the collar. All around. Levi still expensive. But love the jeans

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Nathaniel Watson
Posted on 04/27/2021
Inept possibly unscrupulous practices regarding refunds.

This company makes you contact THEM to get a proper amount refund as outlined in their return policy. Their ongoing so called "innocent" mistake no doubt nets them millions of dollars annually. I don't believe for one second it's a rare glitch.

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Sophia Chavez
Posted on 04/16/2021
Customer service

I had cum with My wife to shop in commercial street I had very good service from Suzain she had very good communication skills she made me buy a lot of things from your Store she was very helpful by the name of Suzain Thkyou

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Kent Patterson
Posted on 03/09/2021
Sizing chat

Sizing for every pair of jeans is different. I have the same exact style and same size and length in all pairs i have only have one that fits how they should the others are way bigger than a 32 more like a 34-36. Should update your sizing chart or make them the size their suppose to be. Overall i love your jeans just can't ever order the right size online cause they are all different. Shouldn't matter if they are slim, straight or bootcut the waist should be the same regardless

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Guest
Posted on 03/08/2021
Good quality jeans

Just a decent pair of jeans with a perfect fit. Color stays the same after several washes and does not fade.
The material is extremely soft and flexible, which is something that other brands of jeans neglect.
Feels really comfortable. That is why this is my favourite brand of all time.

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Rich Allen
Posted on 01/15/2021
So disappointed.

I'm nearly 60 yrs old. I have worn Levi's 501 Jean's all of my life. And most of it. Had me believing they made the best quality products a hard working man can count on.
The logo still showing 2 horses cant rip them.
Recently after purchasing 4 new pair. For the most money I ever spent in the past.
2 new pair ripped up the back when I bent over. They are ruined. I'm a thin man. I dont wear them tight. The quality has just gone south over the years. So disappointing I loved this company.

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Susan Hicks
Posted on 12/26/2020
Unparalleled Customer Service

Their customer service was excellent! I was able to get on chat and talk to someone within 30seconds at 10am on a Sunday. I was having troubling returning an exchange (sizing wasn't working) and they ended up letting me keep the pants as a courtesy and refunding the full amount. Hands down the best service I have ever had (even the initial exchange process was intuitive and easy!).

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Suzanne Castro
Posted on 12/14/2020
Just keep falling apart and ripping

This is the last pair. Every pair fades or falls apart within 6 months. The quality is getting so crappy. No more Levi for me I guessing

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Carolyn Hill
Posted on 12/03/2020
Unprofessional

Levi is the worst online service would not recommend ordering anything from them no communication after a product being backed order but made sure to take a payment with not confirmation email nor that the idem was back ordered I would NEVER order anything from here or recommend anyone to order anything from this unorganized company

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Flenn Beck
Posted on 11/11/2020
Best jeans ever!

I am 46 and these levi's make me look 26. I had no alternation done to my body. I feel extremely sexy and my husband, well you know the rest!

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Grace Weaver
Posted on 09/17/2020
Worst online shopping experience with terrible customer service

If you only buy it without return or exchange. It would be okI guess?
But if anything goes wrong with the order and you would like to return or exchange it then wait to get played over and over.
I was exchanging one order because I need to get a smaller size. I received an email telling me to use the FedEx QR code in a selected walgreens. And apparently the QR code isn't accepted in there. So I called the customer service that the option they gave is false. Then without me agreeing on anything the customer service cancel my exchange and made it to returning? Wtf? What kinda customer service is this? Playing customers like they are jokes? I hope no one else gets played like that. It's disgusting. I'm telling my friends and families not to ever shop at levi.com. That's very unacceptable. Nasty customer service and shopping experience. :(

2
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Calvin Martin
Posted on 08/12/2020
Rrrrriiiiipppp

Had brand new levis rip, tried to get in touch but no one answered. I have a feeling that they don't give a hoot about the product or customer's

1
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